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Is TenantPay free to sign up?
Yes. Creating an account is completely free for tenants and landlords. You only pay when you process a payment. No setup fees, no annual fees, no hidden charges.
Why do Visa and Mastercard cost more than PAD or Debit?
Credit card networks charge interchange fees. Many tenants prefer cards because they earn Aeroplan or cashback on top of TenantPay points — making net value positive. Debit at 0.99% is cheapest after PAD.
Are there any hidden fees?
No. Tenant pricing: $4.99 (PAD), 0.99% (Debit), 1.75% (Visa), 2.75% (MC). Landlord: $2/door/month. No setup, no cancellation, no hidden charges. What you see is what you pay.
Can I switch payment methods?
Yes. Choose your method each time — PAD, Debit, Visa, or Mastercard. No commitment. Switch freely.
Do I earn rewards on every plan?
Yes. All methods earn TenantPay points, promotional draw entries, and free Equifax credit reporting. Visa and MC also earn your card’s own rewards.
Is there a contract or cancellation fee?
No. No contracts for tenants or landlords. Cancel anytime with zero fees or penalties. Your accumulated points remain in your account and don’t expire while your account is active.
