Easily Collect Rent Payments from Tenants

Discover Why We’re Pioneers in Electronic Rent Transactions

18+

Years of servicing the Canadian real estate market

200k+

Units enrolled in TenantPay

$1B+

In rent payments processed annually

48h

Pay and receive remittances

Handling it All? Consider it Done, We’ve Got you Covered.

Are you tired of collecting rent checks, receiving cash and managing your rental properties manually? If so, TenantPay may be the perfect solution for you! Our easy-to-use platform allows you to streamline the rent collection process, tracking payments, generating reports, saving you time and hassle.

Why Choose Us?

Hidden fee

There is no setup fee, no charge for support, and no hidden or monthly fees.

On time

Receive more payments on-time and in full from tenants with no NSF’s.

Reduce expenses

Reduce expenses related to processing tenant cheques and other payment.

Customer support

Customer Support to help you every step of the way.

Old School Vs Us

Consider us your external rent collection solution, providing the service you need at a significantly reduced cost.
Payment Fees
TenantPay
Cheques
E-transfers
Pre Authorised Debit(PAD)
Funds accessibility
No hold
2-5 business days
No hold
1-4 business days
Time lost
How does the time spent collecting rent the traditional way compare to our approach?
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None
Efficient rent collection with no time wasted, unlike traditional methods.
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High
Completing deposit books, driving to the bank, searching for parking, and enduring queues multiple times a month, all while losing valuable time chasing bounced cheques.
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Moderate
Remembering individual passwords for each tenant and making separate rent deposits for each one.
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Low
Processing tenant payments individually through PAD or sending a list for a processor to handle. Dealing with clawbacks resulting from NSFs.
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Reconcilation
Easy / Automated
Difficult / Manual
Difficult / Manual
Moderate / Manual
Environment friendly
Yes
No
Yes
Yes
Cost of NSF
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Cost incurred in case of insufficient funds or returned checks.
No NSFs
$25-50
No NSFs
$25-50
Action required by the landlord
Is there any action required by the landlord to ensure the payment is deposited into their bank account?
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No
The landlord doesn't need to take any action. They will receive daily emails when payments are received. Additionally, reports are provided for easy integration with most accounting systems.
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Yes
Visits to the bank for check deposits or scanning each check individually.
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Yes
Each one must be accepted individually, and even with auto-deposit, time is still required to input information into the accounting system.
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Yes
Processing individual PADs is necessary. Even for those who opt for bulk PAD, they still need to log in and handle all the PADs themselves.
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Customer service provided by
TenantPay
Landlord
Landlord
Landlord
Risk of fraud, theft or human error
No
Yes
No
No
Accounting integration
Yes
No
No
No
Compliance issues
No
No
No
Yes
Property managers gain the advantage of having tenant rent deposited directly into the landlord's account without the need for payment redirection or the associated accounting complexities.
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Integrations
arcori logonewviews accounting software logoshiftsuite logoyardi logo
arcori logonewviews accounting software logoshiftsuite logoyardi logo
arcori logonewviews accounting software logoshiftsuite logoyardi logo
arcori logonewviews accounting software logoshiftsuite logoyardi logo
arcori logonewviews accounting software logoshiftsuite logoyardi logo
arcori logonewviews accounting software logoshiftsuite logoyardi logo
arcori logonewviews accounting software logoshiftsuite logoyardi logo
arcori logonewviews accounting software logoshiftsuite logoyardi logo

Frequently Asked Questions by Managers & Landlords

1. What is TenantPay?

TenantPay is an incredible platform that allows landlords/property managers to streamline rent collection, which includes collecting/tracking payments, generating reports, and having access to real-time statistics. 

2. How does TenantPay work?

We provide multiple options for Landlords/Property Managers to collect rent:

- Bill payment: Tenants can use their bank accounts to add TenantPay as their rent payee. In this case, the landlord/property manager pays the fee.
- Cash: Yep, old-school payments with money mart.
- Paynow button: Tenants can get fancy with credit cards, Google Pay, Apple Pay, and even crypto; they can come to our website or download our app to access all these incredible payment options. In this option, tenants pay the fee. (Coming soon)
- A combination of all the above!

We collect the cash from your tenant using one of these options, and voila! It gets remitted into the account you designate. Easy peasy lemon squeezy.

3. Who can apply for TenantPay services?

Anybody who owns apartments, student housing, co-ops, non-profits, self-storage, RV parks, strata/condos, and more! Contact us to learn more.

4. When will I receive the payments in my bank account?

Payments can take between 24 to 48 hours to hit your account.

5. How much does TenantPay cost?

The cost varies depending on volume and which option from question 2 you choose. Are you a non-profit or a co-op? We have special pricing for these vertices. For more pricing info, click here.

6. Does TenantPay integrate?

Absolutely! We integrate with Yardi, Spectra, New Views, Shift Suite, Arcori, and Equitable Bank.

7. Is TenantPay available in my area?

TenantPay is available in all of Canada soon to be in the USA. If you live outside our service area, sign up here and be the first to know when we are there.

8. Why do Landlords/Property Managers love TenantPay?

Because TenantPay gives your tenants multiple payment options, you don't have to deal with any interaction or do any clerical work like filling out rental receipts or deposit books. Plus, it saves you countless trips to the bank, and we all know that time equals money!

Testimonials

What people are saying about us
5 start rating icon

“Tenant Pay has been a game-changer for me as a landlord. Managing multiple properties used to be a headache, but now rent collection is a breeze! The secure and seamless payment process gives me peace of mind, and their support team is always there to assist. Highly recommended!”

Alex M.
Landlord
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“Tenant Pay is an easy option for many seniors in my building who are unfamiliar with e-transfers and can easily set up their rent payments with their bank. Since we have instituted Tenant Pay as an option in all of our client’s buildings, it has made it much easier for tenants/members and Property Managers..”

LuAnn Lampman
Niagara Peninsula Homes - Coop team
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“I couldn’t be happier with Tenant Pay’s rent collection service! It’s incredibly user-friendly and has saved me so much time. Now, I can easily track payments and generate reports effortlessly. Tenant Pay has truly transformed my property management experience!”

Emily S.
Landlord
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“Tenant Pay has made it a lot easier to send payment letters than before. I strongly recommend TenantPay to other property managers and landlords because I think the price point is right where it needs to be.”

Jessica Zeleny
Skrtich and 1760001 Ontario Limited
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“Since I started using Tenant Pay, rent collection has become stress-free. The platform’s simplicity and efficiency have exceeded my expectations. I love how it keeps everything organized, allowing me to focus on providing a better rental experience for my tenants. Thank you, Tenant Pay!”

Sarah S.
Property Landlord
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"A big thank you for solving all of my issues within 24 hours. VERY impressed. I also have been actively dropping the name TenantPay in various landlord forums I belong to. It's probably the single biggest improvement that we've made in our business."

Ray St. Denis
Prestigious Place (Purple Fountain Ltd)